Queenea

Processing Time:
We understand your excitement to receive your Queenea Lingerie pieces. Once your order is placed, please allow 1-3 business days for processing before your order is shipped out. Our team meticulously inspects each item to ensure it meets our quality standards before it reaches you.

Shipping Options:
We offer a range of shipping options to accommodate your needs. During the checkout process, you'll be able to select the shipping method that suits you best. Our available options typically include standard, expedited, and express shipping. Please note that shipping times and costs may vary based on your location and chosen shipping method.

Shipping Times:
The estimated shipping times depend on your location and the shipping method you choose during checkout. Here's a general guideline for shipping times:

- Standard Shipping: 5-10 business days
- Expedited Shipping: 3-7 business days
- Express Shipping: 1-3 business days

Please keep in mind that these are estimated shipping times and may be subject to unexpected delays due to factors beyond our control, such as weather conditions or customs processing.

Shipping Rates:
Shipping rates are calculated based on your location and the chosen shipping method. You can view the shipping costs during the checkout process before finalizing your order. We strive to provide competitive and transparent shipping rates to ensure a smooth shopping experience.

Order Tracking:
Once your order is shipped, you will receive a confirmation email containing a tracking number and a link to track the progress of your package. This allows you to stay informed about the whereabouts of your Queenea Lingerie order and plan accordingly for its arrival.

International Shipping:
We are thrilled to offer international shipping to customers around the world. Please be aware that international shipments may be subject to customs duties, taxes, and fees imposed by your country's customs agency. These charges are the responsibility of the recipient and are not included in the product or shipping costs.

Order Status and Support:
You can check the status of your order by logging into your account on our website. If you have any questions or concerns about your order, shipping, or delivery, our customer support team is here to assist you. Feel free to reach out to our support via email or phone, and we'll be happy to help.

At Queenea Lingerie, we are committed to ensuring a seamless and delightful shopping experience from the moment you place your order to the moment you receive your beautifully packaged lingerie.

*Please note that this shipping policy is a general overview and may vary based on your specific location and other factors. We recommend checking the most up-to-date information on our website or contacting our customer support for the latest details.*