Queenea

At Queenea Lingerie, we are dedicated to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our website and services. By accessing or using our services, you consent to the practices described in this policy.

Information We Collect:

1. **Personal Information:** When you place an order, register an account, or interact with our website, we may collect personal information such as your name, email address, shipping address, billing information, and contact details.

2. **Payment Information:** For secure transactions, we collect payment information, including credit card details or other payment methods, required to process your orders.

3. **Usage Data:** We may gather information on how you interact with our website, including your browsing behavior, pages visited, products viewed, and other analytics data to improve your shopping experience.

4. **Communications:** If you contact us via email or other means, we may retain those communications and any related information to provide customer support and improve our services.

How We Use Your Information:

1. To fulfill and manage your orders, process payments, and provide delivery services.
2. To personalize your shopping experience by showing you products and offers tailored to your preferences.
3. To communicate with you about your orders, promotions, and updates via email or other channels.
4. To improve our website, products, and services based on analytics and user feedback.
5. To enforce our terms and policies and prevent fraudulent or unauthorized activities.

Data Security:

We prioritize the security of your information and employ industry-standard measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal data. However, no data transmission over the internet or electronic storage can be guaranteed as completely secure. While we strive to protect your data, we cannot ensure the absolute security of your information.

Data Sharing and Disclosure:

We do not sell, trade, or rent your personal information to third parties for marketing purposes. We may share your information with trusted service providers who assist us in operating our website, processing payments, and fulfilling orders. These partners are obligated to keep your information confidential.

Cookies and Tracking:

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze website usage, and gather information about your preferences. You can manage your cookie preferences through your browser settings.

Your Rights:

You have the right to access, correct, and update your personal information stored in our systems. You can also request the deletion of your account and data, subject to applicable legal requirements.

Updates to the Privacy Policy:

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will post the updated policy on our website, and the revised date will indicate the latest version.

Contact Us:

If you have any questions, concerns, or requests related to your privacy or our Privacy Policy, please contact our customer support team. Your privacy matters to us, and we are committed to addressing any inquiries you may have.

*Please note that this Privacy Policy is a general overview and may vary based on local regulations and other factors. We recommend checking the most up-to-date information on our website or contacting our customer support for the latest details.*

We value your privacy and the information you consent to share in relation to our SMS marketing service. We use this information to send you text notifications (for your order, including abandoned checkout reminders), text marketing offers, and transactional texts, including requests for reviews from us.Opt-in data and consent for text messaging will not be shared with any third parties except for messaging partners,for the purpose of enabling and operating our text messaging program.

Opt-in data and consent for text messaging will not be shared with any third-parties except for messaging partners, for the purpose of enabling and operating our text messaging program.

Our website uses cookies to keep track of items you put into your shopping cart, including when you have abandoned your checkout. This information is used to determine when to send cart reminder messages via SMS.